The Telecom Regulatory Authority of India has issued strict directives to telecom companies to immediately disconnect the lines of unregistered telemarketers involved in spam call generation. Apart from disconnecting these lines, TRAI has also directed Telkom to blacklist such telemarketers, to prevent them from availing telecommunications services in future The move came amid growing concerns from consumers in response to numerous requested and often aggressive calls.
TRAI in its official communication stressed that this “decisive action” is a major step to curb the menace of spam calls (Telecoms to Cut Off Unregistered Telemarketers), which have become a major source of irritation for millions of consumers across the country , a it will bring great relief to the people.
During the recent launch, the Telecom Regulatory Authority of India added that it has issued clean guidelines to telecom carriers, teaching them not to disconnect telecom equipment from unregistered operators of all uses of the carriers participating in the nonmail calls. Additionally, TRAI has directed a service provider to blacklist such carriers as per the Telecom Commercial Communications Subscriber Preference Regulations, 2018. The pass is an ongoing effort of TRAI if it is to combat harassment there is an increasing number of unsolicited mail calls and to improve the patron safety sector.
TRAI has been operating hard on strategies to address spam calls, which has been a chronic issue no matter in advance efforts this state-of-the-art Guidelines reflects a greater aggressive stance taken by the regulator, aimed toward improving consumer protection and ensuring that unscrupulous groups do not misuse telecommunications systems TRAI isn’t always most effective addressing the instantaneous hassle however sending a clean message the enterprise also on the importance of compliance.
The telecom operators had been directed to right away enforce these measures and record the actions taken to TRAI. The legislature also warned of excessive consequences for violations, emphasizing the seriousness of the matter. The pointers will be an crucial step inside the combat towards junk mail calls and are anticipated to assist customers and restore confidence within the telecommunications enterprise
